Cancellation Policy

Cancellation Policy

I fully appreciate that there maybe occasional unavoidable situations which mean you cannot attend your appointment.

If you cannot attend, I am always happy to change or cancel it with 24 hours notice. You can also do this yourself online. This allows me to schedule in a patient who may also be in need of care.

Failure to provide 24 hours notice or failure to arrive for a scheduled appointment will result in a cancellation or no-show fee.

I do of course understand that sometimes cancellations cannot be helped due to emergencies therefore in the first instance you will not be charged. The second time this occurs you will be charged a half fee, and from then on a full fee for any missed appointments and late cancellations will apply. This will need to be paid before further appointments can be made. Thank you for your support and understanding with this.

If you have any questions or concerns please do not hesitate to contact me on 01202 084 391 or [email protected].